Privacy Policy

Privacy Policy Information

Information We Collect

When you use Turf X, we may collect the following information:

Personal Information

We may collect basic personal details such as:

  • Name
  • Mobile number
  • Email address, if provided
  • Profile photo, if uploaded
  • Date of birth or age, if required
  • Gender, if provided
  • City, area, or location details

Account and Login Information

Turf X may use mobile number-based OTP login. For this, we collect and verify your mobile number to create and secure your account.

Data Security

We take reasonable security measures to protect your information from unauthorized access, misuse, loss, or alteration.

However, no digital platform can guarantee 100% security. Users are advised to keep their login details, OTPs, and devices secure.

Account and Login Information

When you book a turf, coach, event, or tournament, we may collect:

  • Turf booking details
  • Date and time of booking
  • Selected venue
  • Match or team details
  • Coach booking details
  • Tournament participation details
  • Payment and transaction status

Player and Sports Information

To provide sports-related features, we may collect:

  • Player profile details
  • Team information
  • Match scores
  • Tournament records
  • Performance statistics
  • Game-related activities such as cricket, football, badminton, or other supported sports

Payment Information

To provide sports-related features, we may collect:

  • Player profile details
  • Team information
  • Match scores
  • Tournament records
  • Performance statistics
  • Game-related activities such as cricket, football, badminton, or other supported sports

Media, Camera, and Gallery Information

Some features may allow users, turf owners, or admins to upload images, videos, or documents. This may include:

  • Turf images
  • Profile photos
  • Match photos
  • Tournament banners
  • Coach profile images
  • Documents uploaded for verification, if applicable

Camera or gallery access will be used only when you choose to upload or capture media.

Device and Technical Information

We may collect technical information such as:

  • Device type
  • Operating system
  • App version
  • IP address
  • Crash logs
  • Usage activity
  • Performance analytics
  • Notification token

This helps us improve app stability, security, and user experience.